Why book with us?
You’ve nine good, stand-out reasons to choose Imonholidays.
1.Local Knowledge
When you book your tours through IOH, we guarantee that your itinerary will be tailored
with unmatched flair and creativity, be it adventure, luxury or even off-the-rack
tours. Using our exceptional connections and expert insider knowledge, we’ll distill
your dream holiday spot’s best of best, thus assuring you of a truly exciting and
memorable trip that covers behind the scene tours and entry to important landmarks
by skipping the line. Our trips are about authenticity, which enables you to explore
and discover hidden attractions that aren’t in any travel guidebook.
2. Last-minute Availability
While it’s always advisable to book early to secure your visit to the region’s popular
points of interest, it’s - however - never late, if you get a sudden impulse to
explore or trip a particular place or attraction. In order to help people looking
for an inspirational last-minute travel, Imonholidays comes with a collection of
late availability tours and packages – all accompanied by enticing rates, deals,
and discounts.
3. Easy Cancellation Policy
At Imonholidays, we understand that your travel plans may change sometimes, and
that’s why we’ve devised a flexible cancellation policy to help you cancel your
booking without any hassle. All you need to do to cancel or reschedule your tour
is to send us a mail or contact our friendly and polite team. They will review your
tour’s cancellation policy and take steps to process your refund (if you’re eligible)
as early as possible.
4. Lowest Price Guarantee
Incredible tour experiences are always priceless, but that doesn’t mean traveling
doesn’t cost you anything. As a travel agency boasting an extensive inventory of
tours and travel packages, we are able to offer you the quality travel services
at best ever rates so that you can have a delightful holidaying experience on an
unbelievable budget. After all, we create and manage our own tours and packages,
which we offer directly to our clients by eliminating all kinds of intermediary
costs along the way. But in an unlikely circumstance if you find the same tour or
package for lower rates, simply contact us and we’ll match that price.
5. Easy Online Booking System
Imonholidays provides access to a convenient and smart online reservation system
where you can easily and without any hassle book your favorite tours, activities,
accommodation, and theme park tickets. Moreover, we constantly update our systems
in response to the ever-evolving technological advancements means you can be assured
of enriched user experience each and every time you browse through our website.
6.Unparalleled Customer Support
Our main goal is to ease the tension and stress of planning a perfect vacation or
business travel. To support and accomplish our goal, we’ve a committed and extremely
knowledgeable team to help you with your travel needs on round the clock basis,
thereby ensuring that you’re promptly retorted to, treated courteously, and catered
in a way that is beyond your expectations. Moreover, our dedicated contact center
provides immediate assistance to resolve all your travel-related complications.
7. Easy Handling of Personal Account
With simple yet robust solutions effectively configured to fulfill guests’ unique
travel needs, our best in class online booking system allows you to easily monitor
and manage your account as well as itinerary as per the company’s terms of use,
besides offering suggestions to drive down your travel expenses.
8.Group and Customized Booking
Whether you want to organize a business summit or plan a family gathering or wish
to take a relaxed trip with your dear ones, Imonholidays is all you need. Our experts
will listen to your travel needs and design exactly what you’re looking for by immaculately
putting together the components of your dream holiday. With strong industry connections,
valuable pricing, and excellent customer support, we assure you of benefits that
you may not otherwise able to access or enjoy, particularly if you were planning
a group event or break of your own.
9. Available Anywhere and Anytime
It is quite a time-consuming and detail-oriented process to draw up a faultless
travel plan. Assigning the tedious task of handling the various stages of your travel
to a professional tours service provider will free up time for you to pack and get
ready for your trip in a worry-free manner. So anytime you require the assistance
of a reliable tours and travel service provider, we’re just a click or a phone call
away. With an intuitively designed responsive website, Imonholidays allows you to
book your preferred tours at home or on the go from your laptop, phone, or any other
mobile device.
Privacy policy
Imonholidays (IOH) is firmly dedicated to protect the privacy and confidentiality
of our esteemed guests’ personal information. We, therefore, implement state-of-the-art
electronic and technical safety system in order to safeguard guests’ privacy rights
when they use our website or interact with IOH’s staff. The inclusions of privacy
policy outlined herein will give you a clear understanding on how IOH will collect,
utilize, and most of all, protect your information that you provide us through any
of these sources, such as email, company website, or agent.
1. Collection of Personal Information
IOH entails to submit your personal details, such as name, contact number, location
address, email id, and payment info, especially when you get in touch with us to
enquire about our services or at the time booking a tour package. By submitting
such details, you allow us to utilize your personal data for further relevant purpose.
2. Use of Information
The client’s personal information collected via the website, email or other sources
is primarily used to confirm booking, authenticate credit card information, and
process the payment. Apart from utilizing it for activities intended to improve
the website’s performance, this information is also submitted to airline or accommodation
service provider, depending on your preferred service package.
3. Privacy of Your Data
At IOH, we assure you that we’ll not disclose or sell any information – partly or
fully - provided by you at the time of booking. Even if we have to submit your details
to third parties including hotels and flight carriers, we ensure that they strictly
conform to our privacy policy and terms and conditions.
4. Legal Disclosure of Information
In order to obey a court order or safeguard the IOH’s rights, we may disclose your
private details.
5. Collection of Non-Personal Information
This indicates data that IOH compiles through suppliers, third party service providers,
and web logs, and it is mainly put in use to analyze the performance of our website.
6. Opt-Out
Should you no more wish to obtain our newsletters or emails indicating latest tour
promotions, we request you to notify the same to our customer support team. Give
us a call on +9120 6683 8888 or send an email to
info@imonholidays.com with subject ‘Unsubscribe.’
7. Contests and Surveys
From time to time, IOH conducts sweepstake, lucky draw, polls and surveys, of which
some are planned in conjunction with third party sponsor. In such instances, we’ll
inform our clients about the involvement of a third party as well as their scope
of utilizing your personally identifiable information. Further, it is up to you
whether or not to participate in such contest, survey or poll.
8. Secured Financial Transaction
To avoid any kinds of discrepancies in terms of the use of your personal information,
we deploy advanced server to secure your orders and process information. The use
of sophisticated technical system will provide a further layer of protection to
your sensitive data, such as payment details.
Guest Refund Policy
The Guest Refund Policy, as the name implies, is meant to support guests in the
event they suffer any travel issue. It is applicable to all guests who make a tour
reservation on the IOH’s website. If a guest encounters any travel problem, we will
generally, at our discretion, do any of the following:
(i) Recompense you up to the tour price paid by you, however, depending on the type
or extent of the travel issue suffered.
(ii) Exercise reasonable effort to provide you with an alternative that is judiciously
similar to the tours or packages mentioned in your original booking.
While we’ll do everything possible to reimburse the amount if you need to cancel
a tour or package booked through the IOH, it is vital to note that we’re subject
to different set of policies when it comes to private contract. It is, therefore,
not viable for us to guarantee the same refund procedure or policies for all tours
and services listed on the IOH’s website. Accordingly, the following policies apply
for:
- Tickets: All tickets are non-refundable as well as non-transferrable.
- Visa: Fee charged for all types of visas is non-refundable, as the immigration authority
of the UAE normally does not refund the amount in the case of rejected visa applications.
- Unused Tours: No refund can be made for unused tours, partly used or unutilized
part of holiday package. Precisely, such unused services are not exchangeable or
refundable.
- No Show: IOH should not be held liable, if a guest fails to notify our team regarding
the cancellation of tour or do not reach on time at the place of commencement of
tour. Such cases will be treated as No Show and are non-refundable.
- Third party services: Since they are subject to different refund and cancellation
policies, some of the services offered by third parties may be non-refundable. We
normally provide the details of the same at the time of booking.
In order to get refund of a tour service or package purchased directly from the
IOH, you’ll need prior authorization in writing. All decisions taken by IOH with
regards to refund policy will be final and bind on both IOH and guests.
Copyright Policy
Please read our copyright policy before using our website.
- All content displayed on this website (www.imonholidays.com)
are solely the property of the IOH. Any kind of action by way of reproduction, distribution,
uploading, republication, or downloading, of any content that is proprietary to
www.imonholidays.com, other than for
individual or non-commercial purpose, is firmly proscribed, unless otherwise allowed
by the IOH or mentioned on the website of the IOH.
- Imonholidays.com may include logos, copyrighted materials, patents, trademarks etc.
of IOH or other third parties. No right will be conferred upon website visitors,
clients or guests on any such intellectual property of IOH or other relevant parties,
unless otherwise clearly specified in the IOH’s Terms of Use.
- In order to access the website’s restricted areas, the IOH may allow you to create
an account or login with your username and password. Please be informed that the
content displayed in such sections of the website is confidential and is applicable
for your business purpose only. Moreover, if it is proved to us that such use obstructs
our site’s performance or in any way is detrimental to the dealings of
www.imonholidays.com, we possess complete right to forbid the use of
such access options.
- By using our website, you agree to abide by the condition that you’ll not apply
any instrumentality in the form of software, robot, or device, which may inhibit
the proper working of our site or result in the copying or monitoring of IOH’s web
pages or the data or information contained therein.
Cancellations
Once your booking is confirmed, you may cancel a part or whole of it. Nevertheless,
the cancellation, unless otherwise specified, is valid only if the request for the
same is made in writing by email, fax, or post to the IOH and alternatively confirmed
by the Reservation Team. Typically, the following conditions apply in the case of
cancellation of a tour with IOH.
- Full refund will be made for cancellation done 48 hours prior to your scheduled
tour.
- A 50% refund will be made for cancellation done within 24 to 48 hours of your scheduled
tour.
- No refund will be made for cancellations done 24 hours prior to your scheduled tour.
- No refund will be made for non-refundable tickets.
- No refund will be made for unused or partly used tours or services.
- For payment made through credit card, refund will be made as per the above terms,
minus a 5% of the tour amount.
We’ve the complete right, in any circumstance mainly reasons beyond our control,
to cancel your tour reservation. Should this occur, we’ll refund you the tour amount
or arrange an alternative of original value.
